Title sounds weird?... I know. Hear this though. I initiated the use of the Civil Communicator platform, and my initial experience was outstanding. I requested its approval and got it included in our orders as a required method of communication. This was particularly crucial as I was ending an abusive relationship, and my co-parent, a narcissistic attorney, thrives on manipulation and combat.
Despite my successful use of the platform, I reached a point where I asked the courts to remove the requirement of using it, and their response quickly took an unfavorable turn. They provided my co-parent with an unsupported affidavit alleging I was aggressive and conflicting, despite my review report showing zero threatening messages.
While Civil Communicator does serve its intended purpose, it's marred by employees who seem to thrive on drama and are willing to engage in it. They've even gone so far as to call from their personal phones to gossip about my co-parent and their communications.
The concept behind the platform is commendable, but its execution leaves much to be desired. The mentioned affidavit should raise significant concerns, although I'm not inclined to escalate the issue. My hope is that this review can help someone else avoid the challenges I've faced with this platform. Additionally, the predatory billing practices of this company are another concern, making it advisable to seek alternatives if possible.