Ordered a bracelet for my mother that had 4 birthstones and 5 names engraved... when I received the bracelet a month later flcome to find out they only put 4 names and asked why they said they made a mistake on the website and couldn't put the names which was haylee Mason grandma francisco and leonardo... when asked why didn't you reach out to me on what four names I would of wanted they went ahead took it upon themselves to only put haylee Mason grandma and francisco which I would of preferred to take grandma off and now my sons name is not on their or could of gave me a option to change bracelets that would accommodate all five names... and when responded no one did. Do not shop here very unprofessional with their answers