Sheila A.

I ordered a charm which didn't arrive, after emailing I was asked if I wanted my money back or another charm sending, so I asked for the charm as it was for a birthday present, over a week later and another email still nothing, the tracking number wasn't valid then he didn't reply back, so I emailed back saying I wanted a refund or would go to trading standards, I then got a refund but still no email. I was made to feel like a criminal and this all took nearly 8 weeks. Never going to buy from him again!