Shelley B.

I didn't like the powdered formula taste and they refunded my purchase price after I mailed back the unused product. I appreciated that greatly!

Google notified me my account information was in a data breach so I reached out to ask for my account to be deleted. Customer service chat said to email my request. Email request was first answered with "we have unsubscribed you from our email list. Followed by a separate email with a discount code to order again.

I unsubscribed from the email (it had been set up to email me again daily). Emailed again asking them to delete my account and received an email saying because I don't live in CA they can't delete my account.

All I can do is live with the fact my data gets breached from their company and apparently when you email for your account to be deleted you get signed back up for emails. Yikes!