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I bought some shoes and despite the size guide they did not fit. When trying to return it has been a complete nightmare. The return portal said my order number didn't exist. And then your only option is to ship them back … so now I have paid $40 (both shipping fees) for shoes I cannot wear. The place I need to ship to is 20 minutes away so I could save shipping fees if I could drop off but when I arrived there they will not take returns. Never will I support this company in stores or on line!
Tip for consumers:
If you are not American I would not buy from this company
Products used:
Shoes
Shelley H.'s review of TOMS Shoes earned a Very Helpful vote
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