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On the Tom's website under return policy it states that you can return shoes for a refund within 70 days as long as they were not worn etc. But customer service says 30 days from when you ordered. They are very difficult to talk to and refuse to honor their policy that is stated on their website. Will not order from Toms again. They refuse to refund my money. Said they will give me a store credit thus is not what their written policy says. Horrible customer service
Sherrie G.'s review of TOMS Shoes earned a Very Helpful vote
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