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Shirley W.

Contributor Level

Total Points
124

1 Review by Shirley

  • JoannesDress.co.uk

1/11/17

I purchased a wedding dress from this company, do not be misled by the glossy site and five star reviews. The dress was unwearable due to the armholes being far too small although I am a size 8, the material was different and the hips too large.
They did not respond to my emails within the 7 days returns policy and when they did reply they stated that as the waist size was correct they would not be refunding! I was unable to wear the dress and because of their non existent customer support I have been unable to get a refund and have not received an apology. I will have to take up a claim through Barclaycard. This is not a UK company but a company based in China, do not be misled by this company.

Shirley Has Earned 4 Votes

Shirley W.'s review of JoannesDress.co.uk earned 4 Very Helpful votes

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