Shivani K.

BEWARE! Please don't trust SHW. They hardly cover anything. We have a leak in the master bathroom, they sent a technician. The technician was from Happy Plumbing. The technician spent 5 minutes literally to assess the damage and said that he will send the report to warranty company. He came back in 20 minutes and said that the warranty company will not cover the damage. He then said that if I decided to get the damage fixed it would cost be $185 to replace the drain cork. If it didn't fix the problem, then he would have to cut the wall and check. I asked him if he could explain, what the problem was and where exacttly the leak was so he said, he was not sure what exactly the pproblem was. He took $70 for nothing. Select home will never give you details of what is covered and what is not. On a call, they will tell you that there are no exclusions, they will cover everything and we just have to pay $65 service fees. Since I was really disappointed by their service, I requested to cancel my account. The representative (Joseph) kept blabbering about why Select is better than the rest. For 10 minutes I kept requesting him to cancel but he would not listen, he was still trying to convince me to stay with them but eventually when he realized that it was not going to work, then he said that if I discontinue the service, they would charge me $75. These guys are scammers! Karma is going to get them. They play with people's hard earned money.