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I ordered $344.80 worth of merchandise.
1. First red flag was that I was unable to find my order on their website.
2. Then they emailed stating that all but ONE item was unavailable for shipment. Did we want to wait or get refund. We asked for refund.
3. They emailed back stating that refund would post in 10-15 days. None came.
When I opened dispute with paypal, they provided paypal proof of the ONE item they delivered, so paypal closed the dispute in their favor!
Horrible service. They did not pay for a return label for clearly defective merchandise, and they did not refund me even after THEY confirmed they received the return. It is over 100 days since they promised a refund and they keep emailing me asking for more time. File a claim with your bank and DO NOT CLOSE IT NO MATTER WHAT. Once you close you will not be able to reopen it.
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Empty.
This site is garbage. They misrepresent what they are selling and the products received are not...
Do yourself a favor and take your money elsewhere. This is the worst shopping experience I've...
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to review@berrylook.com so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook