I am here to evaluate the merchant services of my payment processor EU Pays. They are serving up to my expectations. The payment success rate is good, and I am getting payouts on time. The only I have with them is with their clause of holding a portion of my payout. They call it Standby Balance. I have asked them to release this portion of my money but they have never cleared when they will release it. That is my money and I should be paid full amount.