Simone B.

I have several websites for each specialty that I offer and for some reason when I built this one there was something wrong with a plugin that kept locking me out. The tech support was very patient and got me back into the website which had locked me out. It kept happening, so I eventually had to start the entire website over from scratch, after literally reaching out for support four times. This was the first time I needed extensive tech support in the several years that I have been working with this hosting company. Also, I love that they keep adding new features. I appreciate the SSL certificates. I was a total novice when I first started with hostgator and I remember having a lot of questions in the very beginning even though I had read the website information because the concepts were still new to me and they were very patient then as well.