Thumbnail of user simoneb31

Simone B.

Contributor Level

Total Points
81

1 Review by Simone

  • JoannesDress.co.uk

5/25/18

I would NOT recommend this company. I ordered a maternity bridesmaids dress and paid for express delivery after chasing, it arrived late, was way too big, looked nothing like the picture and their response was take it to a tailor, which there was not enough time before the wedding and would mean I endured further costs, after spending a lot of money on the dress. I had to spend more money buying another dress before the wedding and despite their Returns Policy stating they would give a full refund within 7 days if you were not completely satisfied, they did not honour this firstly not wanting to agree to a refund, then wanting to deduct 30% for material (which I was returning) and 35% for workmanship. They seemed to make up changes to their policy as they went along, which is not in the policy on their website.

I found dealing with them a very stressful. Again, I would not recommend them.

I got another dress from JJs House, which arrived early and I highly recommend their services/product for maternity dresses.

Simone Has Earned 1 Vote

Simone B.'s review of JoannesDress.co.uk earned a Very Helpful vote

Simone hasn’t received any thanks yous.

Simone doesn’t have any fans yet.

Simone isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ac732
1/7/20

I ordered a bridesmaid dress from them, paid for extra fast delivery, they promised it would...

Thumbnail of user amyw374
4/1/19

DO NOT purchase from this company. They send you a cheaply made dress with size proportions...