MUSTAPHA A.

*** Update: I believe there was a misunderstanding, I have been contacted recently by the head of customer Support who explained the issue and apologized for the inconvenience. I have been fully refunded.

I recently had a horrendous experience with FANPASS.CO.UK, and I feel obligated to share the reality of this platform to protect others from falling into the same trap. My encounter with them left me deeply disappointed and convinced that they are nothing more than scammers. It seems they are colluding with hackers to distribute fake game tickets, preying on unsuspecting customers like me.

Firstly, let me address their unfair decision-making process. When I raised concerns about the authenticity of the tickets I purchased, FANPASS.CO.UK failed to provide any means of verifying the seat numbers. Instead, they made a hasty decision to block me, essentially silencing my complaints. This lack of transparency is not only concerning but also raises suspicions about their integrity as a ticket-selling platform.

I strongly suspect that FANPASS.CO.UK knowingly collaborates with unscrupulous individuals who sell counterfeit tickets. To substantiate my claim, I have attached several pieces of evidence. Attachment 1 shows the product details as listed on the FANPASS website, giving a false impression of legitimacy. Attachment 2 presents the QR code I received from the seller on Whatsapp, which turned out to be worthless. Furthermore, Attachment 3 and Attachment 4 consist of screenshots of my conversations with the scammer who sold me the tickets, exposing their deceptive practices.

It is vital to spread awareness about FANPASS.CO.UK's deceitful activities to prevent others from being scammed. I implore you to exercise caution when considering purchasing tickets from this platform. Their failure to address my concerns, coupled with the evidence provided, demonstrates a lack of customer care and integrity.

FANPASS.CO.UK, I will actively pursue avenues across the internet to ensure that potential customers are made aware of your fraudulent practices. It is my duty to shield innocent individuals from falling victim to your scams. Save yourself from the heartache, disappointment, and financial loss that I experienced. Stay away from FANPASS.CO.UK, a platform that appears to prioritize deception over genuine customer satisfaction.