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Last week we had a condo in St. Augustine canceled 5 days before arrival. Despite bring told any replacement unit needed to be handicap accessible they gave us a completely inaccessible unit. They had nothing else available and offered bizarre options because obviously they don't care. We struggled to.find rooms for that
Night and left the next day. Did get a refund but no other help!
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Sandy M.'s review of Vacasa earned a Very Helpful vote
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