somewhere i.

So, ordered the box service, thought I'd be smart and order the full year for the monthly amount. The charge posted 12 days later not sure why it took that long but the full amount ended up being 366.18. Not at all the 29.99 plus 5.00 shipping. It's been over a year now and I've not received the service. And they are now stating that I need to show them proof that I've paid. The responses I've received are beligerent and all they have to do is pull up the address provided and see that they have not sent out any packages to our home nor our name. They won't accept images, they won't acknowledge the mail I've sent and they've now attempted to debit my credit card again. Obviously they did not accept my cancellation 12 months ago despite their apologetic email stating "sorry to see you go". This company aside from truly worthless products and truly worthless follow through on customer service. I hope her kids are cared for better than her customers otherwise someone needs to provide the scent dogs to recover their bodies.