Hello Sonia!
Thank you for the review and for bringing this to our attention.
We’re sorry to hear about the difficulties you experienced with the payment process and applying your discount. It certainly shouldn't take that long, and every discount you're eligible for should apply seamlessly.
To resolve these issues, please contact our customer support team. They can assist you in troubleshooting the payment issue and ensure your discount is correctly applied to your order. You can chat with our support team on the website or reach out via email at support@paperhelp.org, or by phone at +1-888-619-9914.
Once your issues are resolved, and if you feel your experience has improved, we would be grateful if you considered updating your review rating. Please don't hesitate to reach out for any further assistance. We appreciate your patience and are here to help ensure that your experience meets your expectations.
“My last 2 assignments were not what I needed”
4/18/24
Verified site experience
• Previous review
My last 2 assignments were not what I needed. I am giving this one more try to see if it works out.
Reason I chose this business:
Because I have a busy schedule right now and need the help
“I had a discount code and could not use it”
4/13/24
Verified site experience
• Previous review
Marketing T. – Paper Help Rep
I'm sorry to hear that you were unable to use your discount code. Let's make sure we get this resolved for you. Sometimes, issues like this can be due to the code being expired or entered incorrectly. Here are a few steps we can take to troubleshoot:
Verify the Code: Please double-check the code for any typos or extra spaces.
Check Expiry: Ensure the code hasn’t expired, as some codes are only valid for a limited time.
Eligibility: Some codes may have specific conditions such as a minimum order value or are applicable to specific items only.
If after checking these points the code still doesn't work, please reach out to our customer support directly with the code and details of your attempted purchase. We can then apply the discount manually or provide you with an alternative code if necessary. Your satisfaction is important to us, and we appreciate your patience as we sort this out.
“The work from your company has really help me with...”
3/28/24
Verified site experience
• Previous review
The work from your company has really help me with my busy schedule.
Reason I chose this business:
I need help
“Process is easy and the writers are great”
12/7/23
Verified site experience
• Previous review
Marketing T. – Paper Help Rep
Sonia, we're glad to hear that you find our process easy, and it's wonderful that you appreciate our writers! We're here to make your experience seamless and satisfactory. Thank you!
Hello Sonia!
Thank you for the review and for bringing this to our attention.
We’re sorry to hear about the difficulties you experienced with the payment process and applying your discount. It certainly shouldn't take that long, and every discount you're eligible for should apply seamlessly.
To resolve these issues, please contact our customer support team. They can assist you in troubleshooting the payment issue and ensure your discount is correctly applied to your order. You can chat with our support team on the website or reach out via email at support@paperhelp.org, or by phone at +1-888-619-9914.
Once your issues are resolved, and if you feel your experience has improved, we would be grateful if you considered updating your review rating. Please don't hesitate to reach out for any further assistance. We appreciate your patience and are here to help ensure that your experience meets your expectations.