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The urgent care was great. He was easy to work with and it was quick yet thorough. However, I had significant issues with the website AND spent seven hours on the phone trying to get my prescription to be sent to the pharmacy. There is no escalation to talk with management, you are constantly transferred to a voicemail box with NO CALL BACK on multiple occasions. I will NEVER use this service again. I cannot urge you enough to NOT use this service. Even tried via chat in my account - no response 9 hours later. WORST SERVICE EVER. I was super kind and respectful to every customer service associate yet got transferred to voicemail and then hung up on with needing escalation.
Stacy M.'s review of Teladoc earned a Very Helpful vote
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