If you need this poorly structured program, then it probably won't work long term for you.
Each week you have a 30 minute class where the coach asks the most basic questions for 5 minutes, followed by a 20 minute video and 5 minute follow up.
If you have a problem, customer service really isn't very helpful.
Don't misunderstand me, they are all super friendly, But...
If you use an app like Myfitnesspal to track your food and follow basic common sense you will succeed, but there is little motivation after your class and coaches are careful not to give any advice outside of their script
Hope this helps just one person and saves you your most valuable resource--TIME