I bought over 11k USD preowned rolex watch, the seller lied about their product, the watch has never been serviced, Chrono24 is not there to protect customers, they protect slimy scammers, they allow sellers to sell fake products and lie about their ads and products, on top of that they don't enforce sellers to compensate buyers or buyers' protections, I have to go through credit card company to file chargeback dispute to get my money back, BE AWARE, do not buy from this website, I always use EBay, EBay is a excellent website to buy stuff online, they truly protect consumers' interests, I have been doing online shopping on eBay since 2010, I never had problems with EBay or PayPal. Chrono24 is the worse website I ever run into. They set 14 days money back is to protect sellers not buyers, often sellers sell fake defective, faulty products on this website, buyers do not even have enough time to inspect the watch, then 14 days has gone by, you don't get refund, some bad sellers blamed on customers to break the watch, which is lie, Chrono24 doesn't even enforce sellers to provide any sorta warranty. I hope this website should be shut down, or they change their business model, and increase buyers protection as we are the ones who pay for it so Chrono24 can make commission, the items Chrono24 sells are luxury items, not cheap items, Chrono24 should treat customers a lot better.