Stephen C.

I, like many have fallen for the slick ads this company spits out all over the place. Did some reviews first, but I guess I was seeing the "invited reviews". Have done a lot more digging on various sites and most uninvited reviews are ugly. It does appear they are rebranding gear you can get on Amazon for much less under the brands Tacvasen and Gash Hao to name two. I have not yet received my orders and have asked for them to be cancelled and a refund... which was quickly denied. I'm currently going through a dispute process with my bank to get my money back. As pointed out in one review, the address they give for their location in Surrey BC is a UPS Store. I have messaged UPS to see if this is a normal practice or if they are aware. So steer clear and order through Amazon if you want product like this - same product and lower price. At least you know their customer service is great.

As a follow up to my review I educated myself on drop shipping and the typical model used. On the surface their is nothing wrong with drop shippers I guess, as long as they are not making claims that the items they are selling you are their intellectual property. Northbound claims they design and produce in Canada among other places (aka China). On their website they say this "Committing to design innovative eco friendly products that exceed our customers expectations" and "Designed in Canada". Funny I found the same garments on Amazon under the brand Tacvasen. See Pictures attached. Does this mean they are being misleading or making false claims? They also claim they have a warehouse in Canada. That's not the drop shipping model. So again buyer beware!