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Stephen F.

Contributor Level

Total Points
83

1 Review by Stephen

  • PicMonkey

11/27/20

Worst customer service EVER!

I created a trial account using a disposable email. In doing so, I had to use my credit card for the trial.

Then, I cleared my browser history, and lost access to the account as my login wasn't saved.

I went through the absolute hassle of emailing multiple parties at this company, and they kept referring me back to an email I told them I didn't have access to. I proved it was my account by showing the charge, showing a picture of my credit card, repeatedly referring to my name on the email, and repeatedly demonstrating that I was the owner of the account.

However, they refuse to help in any meaningful way. They keep referring me back to the email I have no access to, despite me telling them repeatedly i don't have access.

Wouldn't recommend this company to anyone for any reason.

Stephen Has Earned 3 Votes

Stephen F.'s review of PicMonkey earned 3 Very Helpful votes

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