An active eBayer we're leaving after 16 years! No seller protection and dreadful customer service - do not use them! We received 2 negative feedback from the same buyer who decided to make us aware he was based in Philippines after the auction ended. Our adverts explicitly stated UK postage only and we explained to the buyer that our courier (Evri) does not insure items outside of UK. We reported it to eBay and got nowhere - absolutely awful customer service. Strongly advise you look at alternative platforms for selling and pay vastly reduced fees. At almost 20% fees you would expect a lot more in return than this especially after having 16 years!