If I could give ZERO stars, that's the only thing PNC would earn from me... PNC Bank promised me $200 to open a Business Checking Account. I HAVE RECEIVED NOTHING IN RETURN.
As a long time customer of PNC Bank (nearly 30 years) I stayed loyal to PNC Bank when I started my new business. PNC advertised a "Get $200 when you open a new Business Checking Account" Promotion... so, I went into the bank to take advantage of this promo by opening a new Business account. That was back in July... it is now November, and NO ONE from the Bank wants to help me get my $200 promised to me. I've written to a Regional Manager about this, and have written to a Regional Vice President about it... I am also "working" with (huh!) a "Customer Service" person there. So far, NOTHING!
APPARENTLY, PNC BANK'S RECENT MERGER WITH BBVA IS MORE IMPORTANT THAN THIS LOYAL CUSTOMER'S BUSINESS.
PNC BANK: YOU SUCK! I HOPE PEOPLE START TO GET THE MESSAGE AND LEAVE YOUR INSTITUTION FOR A BANK THAT ACTUALLY CARES ABOUT THEIR CUSTOMERS.
SHAME ON YOU PNC BANK!
Hi Steve, thank you for taking the time to share this feedback. I am so sorry for the confusion during checkout with the website promotions. This is never the experience we want for our customers and I apologize for any inconvenience! Please note that because we offer more than 1 promotion, we like to give the customer the option to choose which promo to apply. I was able to look into your order and see you have succesfully added our current website promotion 'RESTORE' and a stackable promotion 'HEYFRIEND20'! Unfortunately you are only able to use one stackable promotion at a time. I apologize again for the confusion! Please let us know if there is anything we can assist with. We are here to help! -- Kaley