70% of the shrimp arrived dead. One day later almost all of the rest of them are now dead in my tank. The water in the bags was freezing when the shrimp arrived. Thin cardboard box with a bit of newspaper and two small and useless heat packs. Why do you ship shrimp in the winter in this pathetic packaging? Order number A*******
The water in my tank is perfect - I have had shrimp for years - and I followed best practices unloading the few shrimp that temporarily survived the shipping.