I have had four orders in a row canceled for no reason. Customer service has been unhelpful and unresponsive. I had to keep emailing them for weeks to eventually get them to ship. Just tried ordering again. 7 days later, the order hasn't shipped. I inquired and was told that this order too, was canceled. I contacted customer service by chat, they told me it wasn't canceled. What is going on? Why is it so hard to purchase and receive your product? Bewildering indeed!