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Stu J.

Contributor Level

Total Points
80

1 Review by Stu

  • Classic Specs

7/31/23

I have had four orders in a row canceled for no reason. Customer service has been unhelpful and unresponsive. I had to keep emailing them for weeks to eventually get them to ship. Just tried ordering again. 7 days later, the order hasn't shipped. I inquired and was told that this order too, was canceled. I contacted customer service by chat, they told me it wasn't canceled. What is going on? Why is it so hard to purchase and receive your product? Bewildering indeed!

Tip for consumers:
Poor customer service

Products used:
Waverly Sunglasses

Service
Value
Shipping
Quality

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