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The dress that arrived didn't look anything like the dress that came up online. I sent my note back telling them how unhappy I was and all I got was sorry photos don't alway match. I did a search and found out later they only have 66% with BBB. Lesson Learned.
Sue P.'s review of Gem Grace earned 2 Very Helpful votes
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Hello Sue, so sorry that you don't like the dress. The dress was made to your measurements, and the model pictures are in US 8 standard size. So they look different in paticular ways. You know that most of our dresses are custom-made, which makes a fact that even the same dress may vary slightly. They’re not made by machines, thus there may be a little differences with a number of details, such as the lace (lace shape) used, the number of folds/ruffles, embroidery shape (our workers do the embroidery needle by needle/thread by thread), the beading used, etc. We sincerely thank you for your understanding.