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This websit is horrible! She never intended to send your order. Her web offer free shipping alright. NEVER SHIP IT OUT! DO NOT order anything from super cute scrub hats www.kimkaps.com.
Sue R.'s review of KimKaps earned 8 Very Helpful votes
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I returned to caps to this company last year because my hospital changed rules on cloth caps...
Orders from our company usually arrive within 3-4 business days if shipping in the US. International orders can take longer depending on how long the package is delayed at customs but we strive to get the orders shipped as quickly as possible and want to provide a positive experience to each customer. If you are wondering about the status of an order our customer service department can e reached at kim@kimkaps.com where they work to provide a prompt response and solution if needed. If we never intended to send the orders we wouldn't still be in business over 3 years after this comment was made.