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I joined telcan in agreement that they will not increase the price for two years. After 6 months they increased my internet by $7! When I talked to them why did this that, they claim that the main internet provider (Bell) increased the price and they were forced to increase my internet price as well. This doesn't make sense at all. This is bad business and it is scam. Other than that they internet is solid and customer service is reachable.
My advise don't do business with pre paid internet services who but internet service from big companies and sell it to customers. Because they will not respect their agreement just like Telcan did to me. Avoid telcan
Suleiman O.'s review of Telcan earned 3 Very Helpful votes
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Tech support could be better. But the overall experience is not bad
Hello Suleiman, we apologize for any inconvenience caused by the recent changes to our promotional offers. Our decision to conclude the two-year promotional offer earlier than anticipated was made after careful consideration, and we understand that it may not align with your expectations. At Telcan, we operate on a month-to-month service model without contractual obligations, allowing us to adjust pricing based on market dynamics and evolving business costs. While we regret any disappointment, please know that our commitment to delivering exemplary customer service and premium products remains unwavering. Your feedback is invaluable to us, and we are dedicated to providing Canadians with superior services and maintaining competitive pricing in the internet market. Thank you for your understanding, and we look forward to the opportunity to continue serving you with excellence.