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I purchased a necklace with a charm engraved with my kids and grandbabies name. I notice the chain was tarneshing so I tried cleaning it nothing. I than contacted MYKA they acknowledge my email and offered to replace my purchase or provide 30% off my next purchase. I declined both, and requested a full refund they denied my request. So I ask for a replacement. Now waiting to hear back. I will never use them again and don't recommend them.
Dissatisfied Customer...
Tip for consumers:
I don't recommend this store.
Products used:
Necklaces. I think they offer full refunds before 30 days.
Joann C.'s review of MYKA earned 4 Very Helpful votes
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Dear Joann,
Thank you for your feedback. We tried to locate your order but unfortunately we couldn't find it. If you received your order less than 30 das ago, you have a right for a refund. However, if this time frame was longer than this, we can not offer you this option due to our policy.
Please contact us again via email regarding this problem, and we will check your case again.
Kind regards,
MYKA Customer Service Team