Look at the photo and dont order here. I warn you.
I order verry happy im a teacher and want to give myself a nice surprise for finising a good year. 75 euro
4 weeks later no ring.
No package
20 mails later no service
I have to call all the post office here in the Netherlands. The ring is not here
The ring is still in Amerika
Moon magic had to check it for me. Instead they tell me that i have to check it myself. I dont have a ring and no service or money back.
Look at the photo i was in shock!
This is the first time and im verry mad and sad. In this time we dont have to wait for 4 weeks... no service.
Not from this world maybe from the moon
Hello Suzanne,
We are so sorry to hear you have had an issue with the quality of your ring, this is very unusual and disappointing! I just looked into your order and can see that you were offered a refund of the purchase price. I'm really happy to see everything worked out and you have your refund.
Our number one priority is making our processes as helpful and customer friendly as possible, so we appreciate you letting us know about your experience so that we can improve.
Kind regards,
Moon Magic