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I want an answer WHY your courier didn't take my signature since it was mandatory to have a signature to deliver the package with a value above $500, I would also like to know if she left it at my door why didn't she take a picture to prove it your honesty? Now she is claiming to have put it inside the trash bin? That doesn't seem professional to me... I bought it with Best Buy... but you guys are obliged to question your employee so that they can solve my problem. Or you think it's normal for a person not to provide any proof of their delivery, it really scares me to know that a company doesn't have any kind of rules. I'm already tired of this situation, I keep calling to try to solve a situation that you clearly know that the error came from within SHIPT. If you are not responsible for what happened my only alternative will be to go to a TV channel. I have a police report, I have all the calls (with some different versions given by your employee) by phone recorded and I have the image of your delivery person! Consumer rights have to work. So that this does not happen again with the next buyers
Tip for consumers:
I want to warn all buyers to be careful with the shipt company.. they hire people without the minimum of professionalism and will not be held responsible for any issue if the package is not delivered., even if they say it was delivered.. my item it required a signature , and the delivery guy claimed to leave it at my door without even taking a photo to prove it . but i have camera and it shows that no package was delivered
Products used:
MacBook Air
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There were two occasions. One sevens days earlier. There shopper could find my house and didn't...
