Tahel B.

The first and last time purchasing online from Sports Direct resulted in only a partial refund - £40 out of £120.
Dealing with the customer service is a nightmare - via emails only - they claim they only received 4 items and did not provide any proof or a solution. I am still £80 short and there is no one to talk to. An absolute nightmare.

Fake perfume - purchased Burberry Black and when I opened the nozzle of the bottle to refill a smaller bottle to carry in my handbag I noticed that this was impossible as the nozzle was completely different.
I was "kindly" offered to return the bottle and get a refund MINUS 20% OFF as I haven't kept the original packaging. When I contacted dear old Sam from FrangranceX customer service to ask how could I have known the the perfume is fake WITHOUT opening the package, he kept repeating the same answer saying there is nothing they can do.

Stay away from this company - their products are NOT legit!