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My first and last experience with Pottery Barn was disappointing to say the least. We had ordered a table back in November 2023 that would serve a very specific purpose to display a piece of art. Our first ETA was for December 7th 2023. After many weeks of waiting we gave them a call around January 10th wondering where it was since it's shipping label was created, and they told us the table was stuck in customs. Now, two weeks later, they sent us an emailing updating us that the table was out of stock and would not be shipped until April 7th at the earliest. Sincerely disappointed and would not recommend anyone order anything from them, it was a $400 table btw…
Tip for consumers:
Don’t buy from them, they couldn’t give two s**ts if we got it or not and we were extremely understanding up until now
Products used:
They never arrived to begin with
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