Tamara C.

I talked with a few different representatives as I was making my order about terminology, shipping, etc. they were all very gracious and answered my questions. The website is easy to use and maneuver. I'm looking forward to some beautiful new solar shades. Thank you! My solar shades came packaged very well. We had an issue with installation (aka-the phone call I made before ordering) I recalled and was told I could not install them like the previous representative said I could. They said they'd look into the issue and call me back. I never heard back from them. We did, however, figure it out and they are installed and look beautiful. I'm disappointed in the chain to lift and lower being made of a cheap plastic instead of something more substantial. Overall I'm happy with my purchase, but will try to figure out a different chain that isn't so cheap.