• Blindsgalore

Blindsgalore

Overview

Blindsgalore has a rating of 4.65 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindsgalore most frequently mention customer service, great quality, and second time. Blindsgalore ranks 4th among Doors & Windows sites.

  • Service
    241
  • Shipping
    13

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91.8%
Positive
701
Neutral
33
Negative
30

Instant Feedback

2,586 reviews

4
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What reviewers want you to know

Positive highlights

  • Every window in our house has blinds galore treatments, excellent company!
  • Would highly recommend as Blindsgalore offers quality products.

Critical highlights

  • Horrible customer service and the product is only getting worse over time.
How would you rate Blindsgalore?
Top Positive Review

“Love Them!”

Lisa H.
2/11/24

We just finished building our dream home, what better way to finish it off then with perfect window treatments. The sales department made ordering simple and correct. The delivery company was friendly and moved the heavy pallet close to the front door (as requested). The Blinds arrived in great condition. Super easy to install. They look amazing!

Top Critical Review

“All the roller shades are GARBAGE”

moshe m.
3/9/24

We bought a order of about $2,000 by Blindsgalore and all the roller shades that are cordless, are worthless they don't roll up or down, some of them wont stay down when pulled down, and others stay in 1 position and wont go either way. When i asked them for help, the item was discontinued so i can ship it back to them (and stay with open windows until) and they wouldn't supply any packaging to make the return... Just a piece of advice don't buy the spring rollers from them

Reviews (788)

Rating

Timeframe

Other

Reviews that mention popular keywords

blinds galore (55) customer service (202) quality product (28)
Thumbnail of user lisah4395
1 review
0 helpful votes
February 11th, 2024
Verified purchase

We just finished building our dream home, what better way to finish it off then with perfect window treatments. The sales department made ordering simple and correct. The delivery company was friendly and moved the heavy pallet close to the front door (as requested). The Blinds arrived in great condition.
Super easy to install. They look amazing!

The email we received said the shutters were on there way--3 weeks later the tracking number didnt work and we still had not received our shutters. Called Melissa Mancillla in customer service--she was very helpful and figured out that there was a problem with the pallet. She tracked our order and let us know that it was on they way.

Reason I chose this business:

We tried Blindsgalore with one window, just to make sure we were happy with the process and the product. We were thrilled--placed a second order and completed the entire home.

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Your story... this why we do what we do; that final wow factor that shades can add to a home! Thank you so much for your kind words!

Thumbnail of user patb949
1 review
0 helpful votes
January 5th, 2024
Verified purchase

I was thrilled with the service. It had been 4-5 years prior that we bought our house full of blinds. I needed to replace one but couldn't find my invoice to verify the color. Customer service found my previous order, verified the color & it was received in the time frame expected. Its wonderful to talk to a live customer service rep that knows how to resolve your issues. Recommend this product highly.

Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Our service team loves to make it easy for our clients!

Thumbnail of user annab2103
1 review
0 helpful votes
January 3rd, 2024
Verified purchase

We ordered light filtering cellular shades in white.
These blinds are a fraction of the cost from any other store, and they look and function great. They are easy to install and completely met our expectations. We like the way the top bar looks next to the moulding around the window frame. 10/10 and we will be ordering more blinds in the future.

Delivery was easy and timely. We like that too can track shipping through the website and see when your order is fulfilled, etc.

Reason I chose this business:

Price and friend recommendation

Thumbnail of user anneh1057
1 review
0 helpful votes
April 14th, 2024
Verified purchase

This is our third time ordering blinds from Blinds galore. Our home has several custom size windows. We have slowly replaced them after deciding what kind would work for that space. Website is easy to use. Measuring guidelines are spot on. Customer service line was answered by a very knowledgeable person when I had a question about the material a particular blind would be made of and he helped me with the "lingo" to put in the special instructions section when I ordered to ensure that we got what we wanted. Fast shipping for custom sizes. Color accurate. Very happy.

Answered by a person. He was very knowledgeable and helped walk me through my choices for a particular space.

Reason I chose this business:

Repeat customer.

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Great feedback! Thank you!

Thumbnail of user joyceg727
1 review
0 helpful votes
January 19th, 2024
Verified purchase

We have purchased window coverings for three different homes and have found your on line information great. We had one blind come that was defective and were amazed at how quickly and easily it was all handled. Another honeycomb blind for a door developed a problem just a few days before the guarantee ran out. It was also replaced very quickly. We wait for one of your great sales and then order, so we have saved a lot of money. It's a great company to do business with!

They were so friendly and never acted like the problem was "our fault."

Reason I chose this business:

We found them on the Internet.

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

We love our repeat clients! Thank you for your kind words!

Thumbnail of user virginiab1329
1 review
0 helpful votes
April 15th, 2024
Verified purchase

I was impressed with my first purchase of a skylight cellular shade, so I made a second purchase. This purchase was for 3 Bali cellulars shade, each for a different window side. All 3 showed up in great condition and exactly the size and color I ordered. Installation was easy, even for this 5 foot nothing 70-year old woman that I am. All I needed was a step stool, ruler, pencil, drill, and screwdriver. No problem. I highly recommend this seller. I've already shared the site with family and friends.

Reason I chose this business:

They have a wide variety of products and the best prices. Also, they ask the right question, which is what are the dimensions of your window. Being a lifelong sewist, I know that asking about the window dimensions is the best way to determine the shade/blind size. They have their act together.

Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

We appreciate your kind words! Thank you!

Thumbnail of user bridgetw151
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

Blindsgalore has the best customer service I have ever encountered with any another company. Willing to help in order to make things right even if it isn't their fault. Excellent!

Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

We want all of our clients to love their shades and are here to help ensure that!

Thumbnail of user jayc1219
1 review
0 helpful votes
April 12th, 2024
Verified purchase

I especially appreciated the ordering notes like, "Give exact inside-measurements for inside-mount and we will adjust the size to accommodate mounting hardware." The price seemed a little high, but I purchased online because of selection and clarity on the site. Also, I had heard the name before. Please add the URL for the instruction video along with the printed, delivered instructions.

Reason I chose this business:

Best selection. Clearest website. Best customer service. I had heard the name-brand a few times over the decades.

Thumbnail of user kennethd976
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

Blinds fit like glove. Glad we chose this company to make our custom blinds. The only problem we had were we received no directions for the brace that holds the blinds in at the top of the window. Totally different than our previous blinds braces. But will say after figuring out the installation of said blinds, like the bracket/brace of these much better than our older blinds brackets.

Reason I chose this business:

Reviews and costs. We are selling this home and didnt want to put in wood blinds again for several reasons. Thought we'd take a risk and order the faux blinds. Worked out great.

Thumbnail of user kiraw42
1 review
0 helpful votes
February 7th, 2024
Verified purchase

We got the banded room darkening shades for our bedroom and there are a few things we don't love. The blinds fit well at the top, but each side of the fabric has a fairly big gap that lets light in. Really wish there was a cord instead of pull down because the panels don't line up completely properly. Delivery was a bit late.

Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Unfortunately, changes to Canada safety laws prevent corded shades from being sold, due to choking hazards. We will be reaching out regarding the side gaps, which will exist with any inside mount shade, but should be minimal.

Thumbnail of user bartonl22
1 review
0 helpful votes
January 5th, 2024
Verified purchase

I could not find blinds for certain windows. I was pleased that your company could create these for me.
The instructions are simple and was able to install all 5 in a few hours.

I wish blind companies would modify the top piece (which clips on with plastic clips) designed to obfuscate the gap when installing inside the window casing. Essentially if you are slightly tall you still see the gap. The Chang would be to modify the clips such that it is 1/2 inch higher. Result: touchdown for the whole industry. You could possible turn the slat over but it does not look as good.

Reason I chose this business:

Adam Corolla podcast mentioned your company a lot. Decided to go for it.

Thumbnail of user moshem23
2 reviews
0 helpful votes
March 9th, 2024

We bought a order of about $2,000 by Blindsgalore and all the roller shades that are cordless, are worthless they don't roll up or down, some of them wont stay down when pulled down, and others stay in 1 position and wont go either way.
When i asked them for help, the item was discontinued so i can ship it back to them (and stay with open windows until) and they wouldn't supply any packaging to make the return...
Just a piece of advice don't buy the spring rollers from them

Products used:
Window Shades

Service
Value
Shipping
Returns
Quality
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Unfortunately, when orders fall outside the three year standard warranty, repairs are often the only available option. We are happy to repair the shades if shipped to us!

Thumbnail of user lisas5927
1 review
0 helpful votes
April 11th, 2024
Verified purchase

I had to order 39 blinds for the remodel of a property. Different sizes and different options offered. The person who answered the phone, told me, oh I will help you and it will not take us long at all. I answered all of her questions and she placed the order quickly and easily. She then followed up with an email to verify it was correct and our order arrived about 3 weeks later, exactly as we ordered.

Reason I chose this business:

They had the easiest website to find what we were looking for and they also had a phone number for customer service that was easy to locate and the customer service person was extremely helpful.

Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Our team is always here to help make it easy!

Thumbnail of user jeffs3211
1 review
0 helpful votes
February 9th, 2024
Verified purchase

I ordered a pretty expensive sliding shutter setup for our large sliding glass door. Just after I placed the order online, a salesperson proactively called me to verify I had measured correctly. And the person that called was clearly not just from a phone bank, but was very knowledgeable in the requirements for a great fit. I did measure very carefully and my numbers were accurate, but I thought it was a very smart move on their part to follow up before starting to build it.
The build and ship time was better than I expected too.

Reason I chose this business:

Best price, and the only bypass shutters I could find that had an option that allowed the panels to move even with the shutters open.

Thumbnail of user anthonyd2319
1 review
1 helpful vote
January 5th, 2024
Verified purchase

I sent the measurements of four windows. I've done this before, and am aware of how to measure specifically. The four blinds that I received are all too narrow. Light comes in from both sides of the blinds. It's very disappointing that the blinds have not already been replaced as per your own customer goals. The phone system is awful. I've waited as long as 15 minutes, only to get what sounds like a robot underwater.

The phone system is awful. In 2023, this shouldn't be an issue. I've called several times. Once I finally get a human, the person sounds like a robot under water. Every. Single. Time.

Reason I chose this business:

I don't know anymore

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

We apologize for and dissatisfaction with the shades and I see that we are working to resolve the issue!

Thumbnail of user susanr3807
1 review
0 helpful votes
March 30th, 2024
Verified purchase

The vertical patio blinds matched my wall colour perfectly and they were so easy to install. They glide smoothly and fall in place when we re-open them every morning. Very satisfied with them!

Reason I chose this business:

I had previously purchased window blinds and they look fabulous!

Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Another Blindsgalore success story! Thank you!

Thumbnail of user cathyh852
1 review
0 helpful votes
April 12th, 2024
Verified purchase

We purchased blinds for a rental unit. I got pricing from other companies but they were so expensive. We measured the two windows, they arrived about 2-3 weeks later and they fit like a glove! Great experience!

Reason I chose this business:

We chose Blindsgalore for the choices and the pricing. We got two bedroom blinds for a rental at an extremely reasonable price. And the blinds are really nice! Will buy again when we need to and I will recommend to others!

Thumbnail of user beverlya546
2 reviews
0 helpful votes
January 6th, 2024
Verified purchase
• Updated review

Vertical blinds are great! I do need to call about adjusting center split are not equal spacing. Love product!

Reason I chose this business:

Easy to order

Very easy
December 26th, 2023
Verified site experience
• Previous review
Thumbnail of user anitaw487
1 review
0 helpful votes
April 7th, 2024
Verified purchase

We ordered 5 blinds for our new home and they all came quickly, and the colours were perfect. Easy to install, and look beautiful. Thank you

Reason I chose this business:

Referral from a friend.

Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Thank you for sharing! We love hearing from our happy clients!

Thumbnail of user wiltonh16
1 review
0 helpful votes
February 8th, 2024
Verified purchase

I read the tape measure wrong! 20 inches too wide. Got a monster. Blinds Galore directed me to give it to a charity, which is getting fairly hard to do these days. Between the liability issues of corded blinds and the unique size of everyone's windows (plus the fact this doesn't necessarily fit ANY window) most charities (think Habitat, Goodwill, ARC) don't accept window treatments. I did find a local charity that took it. In the mean time Blinds Galore made a new one the correct size and shipped it. It fits perfectly.

They supported the replacement 100%

Reason I chose this business:

I already have 5 other windows in the room that I got blinds for from Blinds Galore and wanted these to match. Those needed motors with remote control (the tops are about 20 feet high). Blinds Galore had the most suitable remote control system for that application. They also had very competitive pricing. Those blinds have worked well for several years, The (really) old ones I'm now replacing were needing new cords every few months and I was getting tired of being a blind repairman. So it was natural to finish the room from Blinds Galore. The price was reasonable, the quality is good, the service was fast and they actually made good on the one I messed up.

Service
Thumbnail of user tamarac388
1 review
0 helpful votes
November 7th, 2023
Verified purchase

I talked with a few different representatives as I was making my order about terminology, shipping, etc. they were all very gracious and answered my questions. The website is easy to use and maneuver. I'm looking forward to some beautiful new solar shades. Thank you! My solar shades came packaged very well. We had an issue with installation (aka-the phone call I made before ordering) I recalled and was told I could not install them like the previous representative said I could. They said they'd look into the issue and call me back. I never heard back from them. We did, however, figure it out and they are installed and look beautiful. I'm disappointed in the chain to lift and lower being made of a cheap plastic instead of something more substantial. Overall I'm happy with my purchase, but will try to figure out a different chain that isn't so cheap.

Reason I chose this business:

Ease of using the website and price.

Service
Thumbnail of user kellyk1500
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

I have ordered many woven wood shades for my house over the years and I have been consistently happy with the ordering process shipping and installing them. The color is very consistent even after years apart from ordering them. I like that light can come in still and the window looks elegant from the inside and outside. I only have a few more windows to do but I will continue to recommend this company

Reason I chose this business:

They were the best priced with great options when I started looking for shades

Thumbnail of user susanb6145
1 review
0 helpful votes
April 13th, 2024
Verified purchase

We tried a new style of blinds (for us) and were pleasantly surprised. The fit was excellent and my husband and I had them up in no time. The shipping was great - prompt delivery in good condition. Nothing negative to say. Will try this company again.

Reason I chose this business:

Random choice in the internet. Price and features were the difference of choosing this company over another.

Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Thank you for the great feedback!

Thumbnail of user terryb1801
1 review
0 helpful votes
February 27th, 2024
Verified purchase

Excellent experience. Everything is written so it's almost fool proof to select the item you are looking for.

Reason I chose this business:

I have purchased many blinds from your company. Anytime I need blinds you are my go-to company.

Thumbnail of user lesliek464
1 review
0 helpful votes
January 12th, 2024
Verified purchase

This is not my first order of custom sized shades from Blindsgalore.com, and it probably won't be the last! Great quality, perfect fit.

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Company Representative

Thumbnail of user obregono
Alex O.
Typically responds within 4 days

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