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I waited to place my order that was a gift for friends in another state based on the shipping information it stated on the website. It said 1-2 days. The order did not ship until 5 days later. I tried to contact customer service, there is no phone number. It took them over 24 hours to respond. We ended up having to have the delivery sent to their local UPS pick up location and they had to pay a fee. I will not use this service again in the future.
Took over 24 hours to reach me back. No phone number to actually call and speak with anyone, they were unable to really offer any assistance.
It appeared online to be able to send the gift I wanted for a reasonable price hassle free.
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