Tannie D.

Strangely, the only negative reviews you can find are outside of the Pacas website. They have really questionable business practices. They don't explain anything, and will leave their customers in the dark. They also delete any comments that are not positive on their Social Media pages. So anyone with an opinion is immediately deleted, or anyone with a question in general. The business and whoever is in charge has 0 customer service or relation skills. I waited over 7 weeks to get my paca socks, and had emailed them at least 2 times about my shipment order. And I also sent a message on their social media Instagram account (where my comment got deleted). I now block their ads since they heavily advertise on Instagram. They sent one automated email stating they had a supply shortage so it would take some time, I waited essentially 4 weeks after getting that email to finally hear back from a human being. I sent 1 email asking after that about my socks status. No reply. Sent another email demanding a refund. No reply, I was ready to call my credit card company, and a few days later, finally heard back. And these socks are not cheap! Between my boyfriend and I, we paid $80 for 6 pairs. They are soft, and I do wear them. They are not really water resistant as advertised. But I would never do business with this company again. They just want to sell their socks, they will not take the time to give any f*cks besides taking your money. That's it.