Tara T.

Just had the most horrible experience in their stores. Yesterday I had purchased a CV axle and today found out it was the wrong one. Took it to the other location to exchange it for the right one and they didn't have it. Asked about just returning the one there so I didn't have to keep lugging it around in all the different lyfts and Ubers. The associate started the return and when I told him I don't have the original card with me he said there was nothing he could do. Even said he couldn't do store credit. Took it to the other store and found out there was gonna be a price difference of about 100 so took another Lyft back to the house to get the card. Then took another Lyft back over to the store to exchange the part and get told it's already showing in the system as returned, this store called the other store and that associate there told them it was not returned and they would have to force it through. This store refused to do that. So now I'm stuck with some $230 part that isn't right and no money cause I had to spend it all on lyfts to go back and forth between these stores.This happened at the store at 2551 West Main Street in Norristown and at 56 East Main Street in Norristown. Don't shop at either of these locations.I honestly didn't want to even give 1 star but unfortunately had to.