Exceeded my expectations
I am a returning Next Day Deal customer having bought a full frame DSLR and wide angle lens before.
This time I wanted a mirrorless camera kit (camera body, lens and lens adaptor). Unfortunately this was out of stock so I used the live chat on their website to ask about availability.
I received a very quick response saying the camera would be in stock by the end of that week but they did not have an ETA for the kit.
After about a week I decided to pay the extra and buy the items separately. The items arrived in less than a week and on the same day I received message from Next Day Deal to say the kit was coming back in to stock.
I responded to say thanks but I had already bought the items separately from their website. The following day I received a message to say Next Day Deal had refunded the difference between the items and the kit price (£130).
As I had not requested this refund - it was my decision not to wait - I think this is amazing.
The camera lens and adaptor arrived well packed and in original boxes. Everything in excellent condition and works perfectly. Very happy.
To summarise: -
Communication Excellent
Delivery Quick
Condition of items Excellent
Price Excellent
Refund Unexpected.
Would I recommend Next Day Deal? Yes, and I already have!