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I ordered a package with 3 items and only 2 came. Very disappointing as I ordered these items to come in time for my birthday trip. Instead of offering to overnight the item they left out or any assistance at all, they just gave me a refund. I tried to reorder the item with 1 day shipping in hopes it'll get here in time, and it still will not be here. Waste of money. No assistance, no concern from the company when it was their mistake. I am so disappointed. Be wary in ordering from them.
Very pleased with this company. I was apprehensive about using this site for the first time considering that they have designer items at discounted prices (I thought it was too good to be true) but I was very much satisfied. My Balmain tote bag came in prestige condition and arrived very quickly. I am much more comfortable with using this site in the future from this experience. Also, I was able to get the bag with like $200-$300 discount versus other sites. Definitely Recommend
T B.'s review of italist earned 12 Very Helpful votes
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I ordered an item and it was never received it never left the shipping state of GA was told they...
I wish it had an option to give 0 stars. It's like one person works here, take orders then sit on...
Dear T. B.,
Thank you for your review!
We are glad to hear you have been satisfied with our service!
We aggregate more than 300 Italian luxury retailers, each one has its inventory, and we are fully integrated with DHL. Prices in Italy are u 40% p to cheaper than the average market price.
For your future orders, please note that we do not offer free returns.
Best regards,