I just found sitejabber while looking for ratings for a chinese seller and I wanted to check a popular local shopping site.
So I checked emag.ro and to my surprise I see a lot of negative reviews. I say surprise because they complain exactly about the strong points of this seller.
DOA, this is almost unheard of.
Refusing returns. This is the one company that will take the product back no questions asked. You have 30 days to change your mind instead of 14 as it is in law, regardless of shipping method. The law says you have 14 days only for products delivered home (because is assumed you couldn't test them). If you pick the product yourself you are not eligible but emag doesn't do this distinction.
Sending used products. Is not the first time I hear this claim (on forums). Could be possible, I don't know. None of the people I know experienced this.
Overall, this seller is as trusty they can be. If this one is iffy... then...
It operates also in Bulgaria and Hungary (beside Romania).