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JB HI-FI Modbury store, absolutely appalling service. Purchased and paid for a LG Sound bar for my daughters birthday, no stock available till 6th Jan 2022, so will have it delivered. After getting home I received order conformation for a Yamaha Sound bar. Went back to the store to get it sorted only to get the complete run-around, the staff doesn't have a clue, the manager is disrespectful and rude. I have cancelled the order and will never set foot in a JB store again. I have now purchased the correct Sound bar from Harvey Norman, a totally different experience, the staff were courteous, knowledgeable and explained everything in detail. Zero to JB HI-FI and 100% to Harvey Norman.
Tip for consumers:
Be careful when using this retailer, the staff needs a lot of training, I will never use this retailer again for anything.
Products used:
Same product but from Harvey Norman
Terence S.'s review of JB HI-FI earned 3 Very Helpful votes
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"Purchased" an Apple Pencil 2 yesterday in the duty free store at Sydney International...
