Bought bike headset spacers from the US that I couldn't find in Canada.
Had a problem ordering them to ship it to me. Emailed customer support, got back to me and resolved the problem in 10 min!
They shipped the very next day and the package got to me within a week, much faster than expected (USPS only promised "within 90 days).
Cost me $10 to ship a padded envelope of dimensions: 27.5 x 21.5 cm and weight: 1 lb (rounds up to nearest pound).
Excellent service, no problems, would highly recommend!
My tracking info can be seen at: https://drive.google.com/file/d/0B4lJvXYLXMP-a0xXQ1RrTzJnLWM/edit
Also I used FIVEOFF code at signup to waive the $5 signup fee, don't know if it still works.
Hello Teresa! We appreciate you taking the time to leave us your feedback regarding your experience with our services. We are happy to be able to assist you with your shipments. If you require any assistance in the future, please feel free to contact us. Have a great day.