Jeanne M.

I ordered an off shoulder dress. They sent me one that hugs my neck and a very different style. I immediately followed their return process and sent a request. They replied asking for pictures. I sent pictures. I then followed up and resent the pictures 5 times over two weeks as they would t reply. I finally got a reply telling me I never sent pictures but they will give me 10% off. I'm still fighting them but it's clear they plan on ripping my off. Their service is awful and they are flat out lying. The dress they sent me isn't very close to the picture of what I ordered and it's ridiculous they won't let me return it. If there is the slightest chance you might need to return your dress do NOT risk it ordering with them.