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They have some interesting offerings but they are just horrible to deal with. First, no responses to phone calls. Then, they would no longer accept phone messages and you would need to email them. Five days later, three emails and no response on a specific issue of payment. There are many other platforms and if customer service means anything to you, especially if you are a company making an offering on their site, I would look elsewhere.
Tip for consumers:
look elsewhere if you want customer service as part of your buying experience
Products used:
Purchased interest in a crowdfund offering
Theodore O.'s review of StartEngine earned 20 Very Helpful votes
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I bought JTAI before it went public for $600 for 800 shares. When it went public, I got 39...
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Hi Theodore, I'm sorry to hear you had this experience. We are offering customer service via e-mail due to everyone working remotely. We apologize for any inconvenience caused. I am not Please drop us a line at contact@startengine.com and we will be happy to resolve any concerns you may still have. Best, The StartEngine Team