Theresa F.’s Reviews of eTeacherHebrew & more

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Language Learning

“STAY AWAY- customer service is horrible”

9/7/21

Needed to cancel before classes started because I would have limited availability. This school has made every second of this process an absolute *nightmare.*

They called my phone about 5-8 times a day, leaving no message identifying who was calling. I have had to block the number.

They refuse to take multiple emails as cancellation confirmation, still harass me regularly and have essentially stolen money from me.

This has been the most regrettable education decision I have ever made, I would recommend literally anywhere else.

Tip for consumers:
Make sure you can predict you will somehow have no future issues that require customer service- it’s so bad, it’s almost absurd

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eTeacher H. – eTeacherHebrew Rep Over a year old

Hello dear Theresa,
My name is Laury B. Customer Success manager.
I would like to investigate on what happened. May you please provide me with student ID/email.
Rest assured that I will be able to facilitate concrete solutions!
I will take the opportunity to apologize deeply.
You can reply with the contact information to my personal email at lauryb@eteachergroup.com