Theresa J.

I ordered an adjustable bed frame for my parents so they could sleep better, that was over a month ago. Took my payment no problem, but weird thing is, nothing has even shipped out yet. The only time I get an email update is after I send in a question or comment. So far, the estimated ship date was 30+ days after my original order. This type of service is ridiculous at best. Should be ashamed of themselves. I haven't been able to reach anyone on customer service line because I refuse to wait over 15 minutes to talk to these low life ridiculous people.