Was told I would receive my rush paper ($124) and the paper was NEVER written nor delivered. They have LOST a customer. I spoke with Alex over and over, but I do not believe he ever corresponded with the writer. I think he told me that to keep me hopeful I would receive my paper. I waited until 2am. At that time I was told, by Alex, he would start the refund process. Run do not walk from this company. Save your stress for something else.