I ordered a rose bear for a valentine's gift. I paid for expedited shipping and order protection with a delivery date of 02/14/2022. Total cost $139. On 02/14/2022, I checked to see when the gift would be delivered... it had not even shipped. I attempted chat message, email and phone call, all with negative contact. I cancelled my order and disputed the charge to my bank. Cannot be depended on. I will never use this company, again.