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Tiana G.

Contributor Level

Total Points
140

1 Review by Tiana

  • Puregear

12/16/19

DO NOT ENGAGE WITH THIS COMPANY OR THEIR PRODUCTS.

Purchased a screen protector installed by my phone company. And within a few weeks it was shattered to all get out. I filled out a warranty claim (thank god for the warranty, right?) and paid $10 for shipping and waited. And waited. After double the expected wait time I emailed them to remind them and check in, just in case something got lost in the shuffle. No response. After waiting again I sent another email. Nothing.

At this point I took the screen "protector" off, and my phone as been shiny and crack free since.

I tried calling on three different occasions during business hours and the phone just rang and rang. I sent a final email just asking for my extra $10 back that had been taken out of my bank account. Again, nothing.

At this point it's been 6 months, and I've essentially paid them $50 for a useless product and an extra $10 for thin air. The best I can do is warn others not to be swindled out of their honest money.

Tip for consumers:
Just don't.

Products used:
Pure Gear High-Definition Tempered Glass Screen Protector iPhone Xs/X

Service
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